Bright ideas, right here
More info with answers to commonly-asked questions.
Electricity
Why is Bright Connect electricity cheaper?
We are able to offer cheaper electricity because we own and operate a solar power system located on the building’s roof. Any additional electricity needed to meet the buildings demand is bulk purchased from the grid via the wholesale electricity market on behalf of everyone in the building. This combination means that we can provide you with cheaper community sourced electricity.
Where does Bright Connect’s electricity come from?
We source electricity from a rooftop solar power system which we own and operate. Any additional electricity needed is sourced from the grid via the wholesale electricity market.
Is Bright Connect’s electricity supply reliable?
Absolutely — you’ll never run out because if your building needs more electricity than the solar system can produce, the building gets its electricity from the grid. In WA, Western Power remains responsible for physically providing the electricity to the building via the grid. You therefore have the same reliability of electricity as the rest of Perth.
How much does Bright Connect electricity cost?
We’re not able to provide a number here as costs vary depending on your use. However, you might find it helpful to know that there are two components which make up your electricity cost — daily supply charge and consumption charge. These can be found when you log into your Bright Connect account
How can I charge my electric vehicle with Bright Connect?
Bright Connect (in conjunction with your Strata Manager and subject to physical restraints) may be able to install a meter at your car bay, at your cost. Bright Connect will add the electricity used by the charger to your monthly electricity bill. Bright Connect can also arrange the supply and installation of Electric Vehicle chargers.
Payment
When will I get my bills?
You will receive your bill via email once a month.
What payment methods does Bright Connect offer?
You can settle your monthly account via direct debit, credit card (a surcharge equivalent to Bright Connect’s costs will apply), or BPay. We recommend setting up direct debit, so your bill amount will be deducted from your account or card automatically each month.
This way, you can avoid late fees (set and forget knowing your bills will be paid on time), save time, and receive any discounts applied for paying on time. We’ll send you your bill two weeks before the debit date so you’ll always know when the money is coming out, and you can contact us beforehand if you have any questions.